Cappagh Browne and Conquip: A Decade of Partnership Supporting Critical Water Infrastructure

Supporting a 24/7 Operation

Maintaining water and wastewater networks requires a constant state of readiness. Our operational teams work around the clock to respond to incidents affecting critical infrastructure, often in challenging environments and under significant time pressure.

Whether dealing with failed infrastructure, exposed assets or urgent repairs, speed, safety and reliability are essential. To meet these demands, Cappagh Browne relies on trusted partners who can provide rapid equipment supply, technical expertise and responsive support at any hour of the day or night. Conquip has consistently provided that support across our entire operational region.

Delivering More Than Equipment

The partnership extends far beyond equipment hire. Through a combination of technical expertise, design capability and responsive customer service, Conquip helps our teams maintain high standards of safety and efficiency on site.

Key elements of the partnership include:

• Fast-turnaround temporary works designs when required.
• 24/7 call-out support for urgent and emergency works.
• Responsive delivery and collection services.
• Access to specialist excavation support equipment.
• Technical guidance and on-site support.
• Availability of equipment to meet changing project requirements.

This integrated approach ensures our operational teams have access to the resources and expertise needed to keep projects moving and essential services running.

Driving Innovation Together

A successful partnership is built on collaboration, and over the years both organisations have worked together to develop practical solutions to operational challenges.

One notable innovation was the introduction of a menu-based ordering system for excavation works. Developed jointly by Cappagh Browne and Conquip, the system enables operatives to quickly select standard excavation support packages that include all required equipment and safety components.

By simplifying the ordering process and reducing the risk of missing critical items, the system helps ensure sites are supplied correctly first time, supporting faster mobilisation and reducing delays when restoring services.

The partnership has also driven improvements in excavation safety through the development of an end waler strut system. This solution allows excavations to be safely supported while accommodating existing utilities running through the trench, creating safer working conditions for operatives and providing benefits that can be applied across multiple projects and clients.

A Shared Commitment to Safety

Safety remains at the heart of everything we do. Throughout the partnership, Conquip has supported a number of stand-down events and safety demonstrations across the region, helping our teams improve understanding of excavation support systems, equipment use and best practice on site.

By combining operational experience with specialist technical knowledge, the partnership continues to deliver safer outcomes for our workforce while enhancing the efficiency and reliability of our services.

Looking Ahead

As the demands on the UK’s water and wastewater infrastructure continue to evolve, strong partnerships will remain essential to delivering resilient, reliable services.

Our long-standing relationship with Conquip demonstrates the value of collaboration, innovation and shared commitment. Together, we continue to support critical infrastructure, improve safety standards and ensure our teams have the tools and expertise they need to serve customers and communities every day.

To learn more about the partnership, watch Conquip’s case study video and discover how our teams work together to support essential water infrastructure across the region.